FAQs

It’s simple. All you need is a cup you love and a tea infuser — or try a traditional gaiwan or teapot.
The key is to use good-quality water and follow the steeping temperature and time listed on each tea package.
For detailed guidance, visit our Brewing Guide to learn how to make both hot and cold brew tea.

Each tea comes with specific steeping instructions on its label. Generally, black teas require longer steeping, while green and white teas need cooler water and shorter times.

Traditional tea bags often prioritize convenience over flavor, using low-grade tea for quick steeping.
Our botanical tea bags are filled with the same premium quality leaves used in our loose leaf teas — ensuring full flavor, aroma, and freshness.

We use plant-based, biodegradable PLA (polylactic acid) derived from corn.
Each bag is sealed electrostatically — with no glue, metal staples, or microplastics — so you taste nothing but pure tea.
PLA is compostable in commercial facilities, supporting both your health and the environment.

Yes, all black, green, and oolong teas contain caffeine — typically about one-third to two-thirds the amount found in coffee.
We also label caffeine levels for every tea.
Cold brewing can reduce caffeine extraction by 30–50%.
Our Botanical Teas (such as chamomile, lavender, and peppermint) are completely caffeine-free.

Most HermTEA products do not contain gluten, but they are not produced in certified gluten-free facilities.
Please review ingredient lists carefully before purchasing.

We strive to source teas grown cleanly and sustainably, prioritizing both environmental and artisanal quality.
While we offer some certified organic selections, we believe that true excellence in tea comes from careful craftsmanship and minimal intervention, not just certification labels.